Questions About Working With Me
Straight answers about process, websites, SEO, hosting and security. If yours is not here, ask me directly.
Working together
Who will actually do the work?
I will. I do the design, development, SEO, hosting setup and support myself. If a project ever needs a specialist, such as a photographer or a copywriter for a large site, I tell you first.
Do you work with clients outside Canada?
Yes, I work with clients across North America and beyond. Everything can be handled by email, phone and video call.
Do you work with agencies?
Yes. I take on white-label WordPress development, technical SEO and maintenance for agencies.
How quickly do you reply?
Within one business day, usually sooner. Urgent issues such as a hacked or offline site are handled first.
Websites
Which platform do you recommend?
Usually WordPress for content-led business sites, Shopify or WooCommerce for stores, and lightweight static sites (like this one) where very little changes. The right answer depends on who will update the site and how.
Will I own my website?
Yes. Your content, design files, domain and accounts belong to you, and I can hand over a complete copy at any time.
How long does a new website take?
A typical small business website takes four to six weeks from approval of the sitemap to launch. Content delays are the most common reason projects take longer.
SEO
What is an SEO web developer?
Someone who builds websites with search engine optimisation designed into the structure, code and content, rather than added afterwards by a separate agency.
Can you guarantee first place on Google?
No, and you should be wary of anyone who does. I commit to doing the right work, carefully, and reporting honestly on the results.
Is SEO still worth it in 2026?
Yes. People still search before they buy, and AI answers draw on the same well-structured, trustworthy pages that rank in traditional results.
Will SEO be replaced by AI?
Search is changing, but the work that helps you rank, such as useful content, technical soundness and real authority, is also what gets a business cited in AI answers.
Hosting, security and care
Do you offer hosting?
Yes. I host sites on cloud servers I manage, or set up and manage a cloud account in your own name. See managed cloud hosting.
What is included in a care plan?
Updates, backups, security, monitoring and support time, with managed hosting on the higher levels. See website care plans.
My site has been hacked. Can you help today?
Call me on 604-957-9741. Hacked sites are prioritised, usually with a response the same or next business day.
Have a question that is not answered here?
A few lines about your site and what is bothering you is enough. You will get a reply from me within one business day: what I would look at first, and what it would roughly involve.