An AI Automation Consultant for the Repetitive Work Around Your Website
Practical automation for small businesses: leads routed and answered faster, follow-ups that never get forgotten, content and reports that assemble themselves. Built carefully, with a human in the loop.
Most small businesses do not need an AI strategy. They need the enquiry form to land in the right inbox and the CRM at the same time, a quote request answered within minutes rather than hours, reviews requested after every job, and a weekly report that does not take Friday afternoon to build. That is where AI and automation pay off first, and it is where I start.
As an AI consultant for small business, I look at the tasks your team repeats every week, especially the ones that touch your website, and work out which can be automated reliably. Tools such as Make, Zapier and n8n connect your forms, email, calendar, CRM and spreadsheets. AI models from OpenAI, Anthropic and Google handle the parts that need language: drafting replies, summarising enquiries, tagging leads or producing first drafts of content for a person to review.
I am careful about where AI is allowed to act on its own. Anything customer-facing gets a human check until it has proven itself. Data stays in tools you control, and every workflow is documented so it can be changed or switched off without me. I use these same automations in my own business every day.
When it makes sense to call me
- Leads sit in an inbox for hours before anyone replies
- Your team copies the same data between three systems
- Follow-ups and review requests depend on someone remembering
- Weekly reports take hours to assemble by hand
- You want to use AI but do not know where it is safe
- You need content drafts faster without losing your voice
What you get
Process review
A map of your repetitive tasks, ranked by time saved and risk.
Lead automation
Form to CRM routing, instant acknowledgements, lead summaries and alerts.
Follow-up sequences
Quote follow-ups, appointment reminders and review requests that run on their own.
AI-assisted content
Drafting workflows for posts, product descriptions and replies, with human review.
Reporting
Automated dashboards and summaries from your analytics, ads and CRM.
Documentation and training
Clear notes and a walkthrough so your team owns every workflow.
How it works
- MapWe list the tasks that eat your time and pick the safest, highest-value ones.
- DesignEach workflow is designed with clear triggers, checks and a human approval step where needed.
- Build and testAutomations are built, tested with real examples and monitored for errors.
- Hand overDocumentation, training and an optional monthly check-in to refine them.
Why work with me on this
I started folding AI automation into my own development and SEO work early and now rely on it daily. That gives me a clear sense of where it saves real time, and where it confidently gets things wrong.
Mihail has been effectively managing our web site, for the past 10+ years. He has not only been managing it, but he designed and developed it. On the web site he effectively implemented a catalog system and downloadable resources for the publications. We are very satisfied with the excellent quality of work that he has been doing for us.
Client websites in related industries
All client work| Client | Business | Industry | Website |
|---|---|---|---|
| Valley Tax Group | Tax services | Accounting, Legal & Professional | valleytaxgroup.com (opens in a new tab) |
| Vancouver Real Estate Group | Real estate team | Real Estate & Property | vreg.ca (opens in a new tab) |
| Maple Leaf Realty | Real estate | Real Estate & Property | mapleleafrealty.com (opens in a new tab) |
| Sharma Park | Real estate | Real Estate & Property | sharmapark.ca (opens in a new tab) |
| Property Preservation Blueprint | Property preservation | Real Estate & Property | propertypreservationblueprint.com (opens in a new tab) |
| Sharma & Associates CPA | Accounting firm | Accounting, Legal & Professional | sharmacpa.ca (opens in a new tab) |
Questions people ask
What can AI automation do for a small business?
The biggest wins are usually lead handling, follow-ups, data entry between tools, reporting and first drafts of routine content. These save hours every week without putting customers at risk.
Is my data safe?
I use tools you control, limit what data is sent to AI services, avoid sending sensitive information where it is not needed, and document every data flow.
Will AI replace my staff?
That is not the goal. Automation takes away repetitive tasks so people can spend more time on customers and skilled work.
What does it cost to run?
Most small-business automations run on tool subscriptions costing tens of dollars a month. I estimate running costs before building anything.
Related services
- PPC & Google Ads ManagementGoogle Ads and Microsoft Ads managed around real conversions, with landing pages and tracking.
- Conversion Rate OptimizationFind where visitors drop off and fix it: forms, calls to action, trust, speed and testing.
- Website Support ServicesEdits, fixes and answers by email or phone from an experienced developer, by the hour or on a plan.
Talk to me about ai automation
A few lines about your site and what is bothering you is enough. You will get a reply from me within one business day: what I would look at first, and what it would roughly involve.