Conversion Rate Optimization: Turn More of Your Existing Visitors Into Enquiries
Doubling traffic is hard. Getting more of the people already visiting to call, book or buy is usually easier and faster. As a conversion rate optimization consultant, I find where they drop off and fix it.

Every website leaks. Visitors arrive from Google or an ad, read for a few seconds and leave without doing anything. Some of that is normal; they were never going to buy. But a large share leave because something got in the way: a slow page, a form with too many fields, a phone number hidden in the footer, a price question with no answer, or simply no clear next step.
Conversion rate optimization is the process of finding those obstacles and removing them. I start with evidence rather than opinions: analytics, heatmaps and session recordings where available, form analytics, page speed data and a careful walkthrough of the site as a first-time visitor on a phone. That usually produces a short list of high-confidence fixes that need no testing at all.
For bigger questions, such as a new page layout, a different offer or a reworded headline, I set up A/B tests where your traffic is large enough to give a reliable answer, and use careful before-and-after measurement where it is not. Because I build websites, I implement the changes myself, quickly, without a separate development queue.
When it makes sense to call me
- Traffic is healthy but enquiries or sales are flat
- You are paying for ads that bring clicks but few leads
- People abandon your form or checkout halfway
- Visitors land on a page and leave within seconds
- Your phone number and call to action are hard to find on mobile
- You are not sure which pages actually produce leads
What you get
Conversion audit
A page-by-page review of your key journeys on mobile and desktop, with friction points listed.
Tracking you can trust
Calls, forms, bookings and purchases tracked as conversions in GA4 and your ad platforms.
Behaviour research
Heatmaps, recordings and form analytics to see where people hesitate or leave.
Quick wins
Clearer calls to action, shorter forms, trust signals, faster pages and better mobile layouts.
A/B testing
Structured experiments on headlines, layouts and offers where traffic allows.
Landing pages
Focused pages for ads and campaigns, built to convert one audience.
How it works
- MeasureMake sure every conversion is tracked correctly and establish a baseline.
- ResearchAnalytics, behaviour data and a heuristic review identify the biggest leaks.
- Fix and testObvious fixes made immediately; bigger ideas tested or measured carefully.
- RepeatMonthly cycle of new hypotheses based on what the last round showed.
Why work with me on this
I hold Google Analytics and Google Ads measurement certifications, but the most useful CRO skill is simpler: looking at your site the way a hurried customer on a phone does, and being able to change it the same day.
I had the privilege to know Mihail for more than 15 years. We have hired him as a contractor to develop, customize, and maintain our website. His professional attitude, experience, web development skills, and programming knowledge help the website to be develop according to our requirements for the corporate branding.
Client websites in related industries
All client work| Client | Business | Industry | Website |
|---|---|---|---|
| Markoni Renovation | Renovation contractor | Contractors & Home Services | markonirenovation.ca (opens in a new tab) |
| Sofia Lashes | Beauty studio | Health, Beauty & Wellness | sofialashes.com (opens in a new tab) |
| Nikol Pest Control | Pest control | Contractors & Home Services | nikol.ca (opens in a new tab) |
| Surrey HVAC Supply | HVAC supply | Contractors & Home Services | surreyhvac.ca (opens in a new tab) |
| Tidy Tanks | Maintenance | Contractors & Home Services | tidytanks.com (opens in a new tab) |
| In Time Cleaning | Cleaning services | Contractors & Home Services | intimecleaning.com (opens in a new tab) |
Questions people ask
What does a conversion rate optimization consultant do?
They find out why visitors are not taking action, propose changes to fix it, and measure the results. I also build and deploy the changes myself.
Do I need a lot of traffic for CRO?
For formal A/B tests, yes. But many of the biggest gains come from fixing clear problems such as broken forms, slow pages or a missing phone number, which needs no testing at all.
What is a good conversion rate?
It varies by industry, traffic source and what counts as a conversion. Rather than chasing a benchmark, I focus on improving your own baseline month by month.
Will CRO hurt my SEO?
No, done properly it helps. Faster pages, clearer content and better engagement support rankings. I make sure changes keep the content and structure search engines rely on.
Related services
- PPC & Google Ads ManagementGoogle Ads and Microsoft Ads managed around real conversions, with landing pages and tracking.
- Small Business Web DesignNew sites and redesigns built around how your customers choose, with SEO done during the build.
- Website Speed OptimizationImages, scripts, fonts, hosting and caching tuned until pages load fast on real phones.
Talk to me about conversion optimization
A few lines about your site and what is bothering you is enough. You will get a reply from me within one business day: what I would look at first, and what it would roughly involve.